PAYMENTS-I ONLY ACCEPT PAYPAL AND CARD PAYMENTS VIA PAYPAL POS
-ALL SALES ARE FINAL
Unfortunately I'm not willing to negotiate my prices. If for some reason you're not pleased with the price I quote you, then I apologize, but complaining will not change it.ISSUES WITH YOUR ITEM
You have 2 weeks from the time you receive your order to alert me of any problems. Please provide detailed, clear images of the defect.
I am happy to fix mistakes on my part without cost within the allotted 2 weeks. Projects that have been worn, abused, and/or purposefully destroyed won't be accepted for replacement. They will be shipped back. If you purchase something from me that was labeled as a defect and sold at a discount, this does not apply. There are no refunds or replacements for defective items.It is your responsibility to make sure the measurements listed on the items here are appropriate for you. If you need other measurements, you're always free to ask me before you order!
If the item in question has a DEFECT that is MY FAULT (NOT USPS, UPS or result of neglect on your part) I require photographic evidence.
COMMUNICATION
When you commission me, please state clearly and exactly what you want. Please provide picture/color references no matter what, and please do so before you send payment. Any changes made to your commission after payment has gone through will only be carried out for an additional fee.
Changing your mind or telling something you forgot to mention about what you want after payment is received costs me time and money.I will not respond to inquiries made in anything other than clear, understandable English. I can't risk the confusion that may occur because of poor English/typing skills.
If you are contacting me about a commission, please make it quick and clear what you're contacting me about, because wasting time easing into the subject of a commission when you could just say "Hey I'd like to commission a headblank" costs me time and money.

WORKFLOW
By commissioning me you are getting a piece of art that is hand-crafted and created special for you, the commissioner. So there are a few things you need to keep in mind before, during and after you have commissioned me.
The first being that I am not a machine. As much as I'd love to have a mechanized set of arms to crush the skulls of my enemies with, I am not able to crank out a fully completed mask in a week and only charge 100 dollars for it. It took me my whole life to learn the skills it takes to make the art I do, and I ask for the respect that deserves.SHIPPING
All shipping rates are subject to change, and can be anywhere from $5 - $100+ depending on the weight/size of the object and the distance at which it has to travel.
Correct shipping information is the responsibility of the commissioner, and any damage/loss to the product during shipping is out of my hands.
If you need your commission to be shipped by a certain date, please let me know right away/before you commission me.
I under no circumstances will take rush orders.
Please don't get offended, as this is for morale purposes.International shipping:
-International orders cannot be tracked! Despite every time I've been asked to get tracking numbers on international commissions I have never successfully been able to do so.
-Once the item leaves the country it cannot be tracked. YOU are responsible for providing the correct address and in the proper format. I write the address down exactly as you give me, and if that's wrong something may not arrive or arrive late.
-CUSTOMS CAN/WILL OPEN & TAMPER WITH PACKAGES. I CANNOT CONTROL THIS.
-Tracking number requests must be given before payment is sent.BUYER CONDUCT
When contacting me or commissioning me for any product or service, you are agreeing to refrain from rude or offensive behavior. Complaining or haggling with me because you think my prices are too high is not going to make them lower. Be cool with me, and I'll be cool with you.
It's important to understand that I do not, in any circumstance, directly and sincerely wish to offend or harm anyone with my words, actions or productions. Even though sometimes you might see me curse or portray violent concepts in my art, keep in mind that as an artist my job is to create at the same rate that the world destroys. My creations are nothing but expressions.
I retain the right to refuse your commission for any reason.
If you are rude, invasive or disrespectful to me, I retain the right to refuse future contact with you.
If you speak publicly about a bad experience or opinion you have about me or my work without first contacting me privately I retain the right to state publicly, as well, that no private contact or effort to resolve your issue in a mature manor has been made on your part.